Agreement of Services
Revised November 2026
Welcome to the Oficial Puro Cartel digital storefront. Your use of this site constitutes legal acceptance of these operational terms.
Verified Age Only
Oficial Puro Cartel sells premium tobacco exclusively to individuals who have reached the legal smoking age in their respective jurisdiction. You are required to be at least 21 years of age to finalize any purchase. By navigating this platform, you affirm your adult status and compliance with local tobacco regulations. We maintain the right to conduct thorough age audits through third-party databases or identification requests before dispatching any cigar samplers.
Regulated Goods
Every product cataloged by Oficial Puro Cartel is designed for adult enjoyment only. It remains the buyer's obligation to adhere to all regional, state, and federal mandates regarding the acquisition and use of tobacco. We strictly prohibit the sale of any items to persons under the age of 21 without exception.
Sales
Fulfillment is contingent upon current stock levels and internal verification protocols. We reserve the authority to deny or revoke any transaction if a buyer's legal eligibility is in question, if legal statutes are breached, or to protect our brand's operational integrity.
Curated Drops
Our specialized cigar collections are released in limited quantities. Inventory is fluid, and we do not promise that specific samplers will return or be available at regular intervals.
Rate
All valuations are listed in USD. Our pricing and inventory status are subject to change without prior notice. Final costs including taxes and delivery will be shown at the point of sale.
Site Conduct
You pledge to utilize this platform solely for legitimate purposes and will not engage in any activities that violate law.
Limitations
Oficial Puro Cartel does not guarantee that products offered are permissible for sale in every geographic region. We will decline shipments to areas where local statutes prohibit tobacco delivery.
Data Privacy
Revised November 2026. Oficial Puro Cartel is dedicated to securing your personal information and maintaining full transparency regarding how we handle your data.
Data Acquisition
- Full Name, Email, Postal and Billing Coordinates, Contact Number, Purchase History, Communication Logs, and Technical Metadata gathered through browser cookies and analytics for improved site performance.
Utilization of Personal Data
- Managing order fulfillment, conducting age verification checks, providing dedicated customer support, distributing our Drop List to opted-in subscribers, enhancing the digital user experience, monitoring for fraudulent activity, and ensuring our brand stays in full compliance with tobacco industry regulations.
Financial Security
All financial data is handled by secure external processors. Oficial Puro Cartel does not retain full credit card numbers or sensitive payment credentials on our private servers.
Courier Policy
Revised November 2026. Oficial Puro Cartel manages a compliant shipping process following all federal guidelines and California tobacco regulations.
Age Validation
Purchasers must be 21 or older to buy tobacco. We utilize specialized verification software to confirm identity before any package leaves our facility. If verification fails, the order will be voided immediately.
Signature Rule
Deliveries require a signature from a verified adult. Couriers are instructed to check government-issued photo IDs to ensure the recipient meets the legal age requirements mandated by law.
Refund Policy
Revised November 2026. Due to the perishable nature of premium cigars and strict health safety codes, Oficial Puro Cartel cannot provide refunds or accept returns on any tobacco products once opened.
Damaged Parcel Claims
If a shipment arrives in poor condition or contains errors, notify our team immediately. We require your order ID and clear photographic evidence of the packaging and items to process a claim or replacement efficiently.
FDA Statement
Revised November 2026. Oficial Puro Cartel is an independent boutique retailer. Our products are not evaluated by the Food and Drug Administration. Tobacco products are not intended to treat or prevent any medical ailment. Cigars contain nicotine, a highly addictive chemical. Tobacco use poses significant health risks including cancer and heart disease. These products are strictly for adults and under no circumstances are intended for minors. No tobacco product is considered safe or without risk.